Frequently Asked Questions
Looking for more information? We answer the most frequently asked questions below. If you have questions that aren’t listed below, please reach out to our local office and one of our helpful associates will assist you.
What do I do if there’s a water damage emergency?
The very first thing you should do is look to see if you can shut off the water valve on your property. This will stop the influx of water building up and prevent your home or business from suffering additional water damage. Once you’re ready, call the highest-rated professional water damage restoration company in Reno. Call 911 Restoration of Reno. If you have any other water damage questions, we can help.
What do I do after a water damage disaster occurs?
If you’re not in any physical danger, try to wrap up your valuables. Put them in plastic bags, Ziplocs, or anything else you can use. Whatever essential you need, protect it. Put these items on an elevated platform like a shelf so that they’re not in danger of getting wet.
How long does the restoration process take?
On average, a typical water damage restoration job takes about 3 to 4 days. This is also entirely dependent on the extent of the damage. Some projects may take longer to restore than others.
How fast can mold grow on my property?
After a water damage disaster, you want to be sure that there is no mold growing. Mold usually takes 2 – 4 days to start sprouting. After the 3rd day, the spores begin to take hold in your home or business and start growing faster. You’ll typically see visible mold in about 18-21 days. If you’re dealing with mold, or even suspect that you have mold, call the mold removal experts in Reno today at (775) 419-0116.
Does bleach work on mold?
Bleach will kill mold growing on non-porous surfaces like glass, tiles, bathtubs, and countertops, but within a week or two, the mold usually comes back stronger! Mold remediation requires cleansers that reach deep down into the wood and other porous building materials to get to the roots. The properties of bleach prevent it from soaking into many surfaces, thus the roots remain which causes the mold to return.
Can you save my flooring after a water damage disaster?
We will do everything in our power to save as much of your property as possible while saving you money in the process. Water damage is a serious issue. 911 Restoration of Reno will give you the peace of mind that you deserve.
Do you work with my insurance company?
Yes, we work with all insurance companies and their property claims departments during a loss. No matter if you have a home or business property, we will bill your insurance company.
What if my insurance doesn’t cover water damage?
If your insurance doesn’t cover the loss, we will work with you with a steady hand and provide you with affordable prices. If you have any questions about your insurance policy, we’ll help you out. Water damage questions are our specialty.