About 911 Restoration of Reno
911 Restoration of Reno is dedicated to providing expert disaster restoration services to the residents and businesses of the “Biggest Little City in the World.” Whether you’re dealing with water damage, fire and smoke damage, mold infestations, or any other property disaster, we’re here to provide fast, reliable, and professional help.
Meet the Owner: Chris Poulin
Chris Poulin, the owner of 911 Restoration of Reno, brings his lifelong connection to the Reno-Tahoe area to his work, delivering unparalleled service to the community he loves. Alongside his sister Dana, who manages the business’s financial and administrative operations, Chris leads a team dedicated to offering top-notch restoration services.
With decades of combined experience, this brother-and-sister duo ensures that every customer receives compassionate care and expert solutions. Their mission is simple: to restore your property and peace of mind while giving you the Fresh Start you deserve.
Our Commitment to Reno
Chris has served Reno residents since the age of 18, starting his career in window cleaning and gaining deep insight into the needs of local homeowners and businesses. Dana’s background in bookkeeping has provided a strong foundation for delivering a seamless customer experience. Together, they’ve transitioned into the restoration industry with a shared passion for helping their community recover from property damage disasters.
Why Choose 911 Restoration of Reno?
When disaster strikes, timing and expertise are crucial. That’s why 911 Restoration of Reno is committed to:
- Fast Response Times: We arrive within 45 minutes to mitigate damage and begin the restoration process.
- Free Inspections: Property owners can take advantage of free visual inspections for water damage and mold.
- 24/7 Emergency Services: Disasters don’t wait, and neither do we. Call us anytime, day or night.
- Comprehensive Services: From water extraction and mold remediation to fire and smoke cleanup, we handle it all.
With every service, we aim to make the restoration process as stress-free as possible, ensuring your property is restored to its pre-damage condition.
The Fresh Start Company
911 Restoration is known as “The Fresh Start Company” because we believe everyone deserves a second chance, especially after experiencing property damage. Our goal is not only to restore your property but to restore your sense of safety, comfort, and normalcy.
For Chris and Dana, the Fresh Start philosophy is personal. It reflects their deep connection to Reno and their commitment to helping neighbors rebuild their homes, businesses, and lives after disasters.
Contact Us
When disaster strikes, don’t hesitate—call the expert team at 911 Restoration of Reno. We’re ready to provide fast, reliable, and professional disaster restoration services, giving you the Fresh Start you deserve.
Contact us or call us today at (775) 419-0116 for a free visual inspection and let us restore your property and peace of mind.
