Chris Poulin Featured on 2 News Nevada: How 911 Restoration of Reno Helps Homeowners and Businesses Recover

911 Restoration of Reno Spotlighted on Local TV

911 Restoration of Reno was recently featured on 2 Plus You Nevada, a new local lifestyle program airing on KTVN Channel 2 in Northern Nevada. Hosted by Sarah Johns, the show highlights community events, local guests, and partnerships while sharing inspiring stories about the people and businesses that make a difference across the region. Since premiering on September 29, 2025, the program has become a hub for positive local content that airs every weekday afternoon.

In a recent episode, owner Chris Poulin sat down with Sarah Johns to discuss his journey as a business owner, the mission behind 911 Restoration of Reno, and how his team helps homeowners and businesses recover from disasters such as water, fire, and mold damage.

A Local Leader Making a Difference in Reno

When disaster strikes, Reno residents turn to 911 Restoration of Reno for fast, compassionate recovery services. During the interview, Chris shared his path from small business owner to restoration expert and discussed how his company supports the local community in times of crisis.

From Window Cleaning to Full-Service Restoration

Chris’s entrepreneurial journey began in South Lake Tahoe, where he first worked in the window cleaning industry. After relocating to Reno in 2001, he founded Reno Tahoe Window Cleaning, which he operated successfully for two decades. In 2016, looking for ways to keep his employees working year-round and to expand his business, Chris entered the restoration industry. He quickly found the perfect fit with 911 Restoration.

Today, 911 Restoration of Reno operates out of a 16,000-square-foot facility, offering a full range of services including water damage restoration, fire and smoke damage cleanup, mold remediation, and disaster recovery. Chris’s team also manages content cleaning and storage, helping clients safeguard their belongings during the restoration process.

Helping Homeowners Navigate Stressful Situations

Chris explained that 911 Restoration’s mission is about more than restoring property—it’s about restoring peace of mind. “When we come to your property, you’re in a stressful situation,” he said. “Our goal is to have you focus on your life and let us handle the loss, the insurance process, and the restoration.”

His team provides end-to-end support, including:

• Assessing and documenting damage for insurance claims

• Assisting clients with insurance filing and communication with adjusters

• Safely removing, cleaning, and storing furniture and belongings

• Restoring homes and businesses to their pre-damage condition

This customer-focused approach ensures that homeowners don’t feel alone during what can be an overwhelming experience. “We do this every day,” Chris shared. “We know what to expect and how to guide you through it.”

Restoring Homes, Businesses, and Peace of Mind

911 Restoration of Reno offers 24/7 emergency services for water, fire, and mold damage. Their certified technicians arrive within 45 minutes, ready to mitigate further damage and begin cleanup. With their hands-on expertise and local experience, the team is trusted throughout Reno, Sparks, and nearby areas for reliable, compassionate restoration.

Chris summed up his company’s mission perfectly: “We want homeowners to focus on their lives while we focus on restoring their property.” That philosophy, rooted in empathy and community care, perfectly reflects the uplifting spirit of 2 Plus You Nevada.

Watch Chris Poulin on 2 Plus You Nevada

Catch Chris Poulin’s full interview on 2 Plus You Nevada, hosted by Sarah Johns and airing weekday afternoons on KTVN Channel 2. The segment shines a light on local business owners making a difference—and shows how 911 Restoration of Reno continues to help Northern Nevadans recover and rebuild after disaster.

Call (775) 419-0116 to learn more about their restoration services and community involvement.