About 911 Restoration of Reno Tahoe
Restoring Property and Peace of Mind
When your property faces damage, you deserve a restoration company that cares about your home and your well-being. 911 Restoration of Reno Tahoe provides compassionate, full-service restoration for homes and businesses across Northern Nevada and Northern California.
Our Story
911 Restoration of Reno Tahoe was built on a commitment to help our community recover from disaster with speed, professionalism, and compassion. Owner Chris Poulin, born and raised in Reno, saw firsthand how overwhelming property damage can be for local families and businesses. Inspired to make a difference in the place he has always called home, Chris set out to create a restoration company that treats people with empathy while delivering industry leading expertise.
What began as a small local operation has grown into a trusted restoration team proudly serving Reno, Sparks, Spanish Springs, Fernley, Fallon, and surrounding Northern Nevada and Northern California communities. No matter where you live in the region, Chris and the entire 911 Restoration team bring hometown values, exceptional service, and a genuine commitment to helping you get a Fresh Start.
Mission
To restore properties and peace of mind through expert restoration, fast response, and compassionate service.
Vision
To be the most trusted and respected restoration company in the Reno Tahoe region, known for quality work, honesty, and a positive customer experience.
Values
Integrity, compassion, reliability, and excellence guide everything we do. We act with honesty, care deeply about our customers, deliver on our promises, and take pride in serving the Reno Tahoe community with quality and professionalism.
Community Involvement
We believe in giving back to the community that supports us. Our team participates in local events, donates services when possible, and strives to make a difference both on and off the job.
